Refund Policy

A legal disclaimer

Cancellation and Refunds

• Event Bookings:

  • Cancellations made more than 24 hours before the booked scheduled event are eligible for a full refund.

  • Cancellations made within 24 hours of the booked scheduled event are not eligible for a refund.

  • Deposits are non-refundable.

• Merchandise:

  • Merchandise may be returned for a refund within 30 days of the purchase date.

  • Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.

Refund Process

• To initiate a return or cancellation, contact us with your order details.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Non-Refundable Items

• Gift cards.

• Downloadable software products.

• Any perishable goods.

• Deposits.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us.

Shipping Returns

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• We recommend using a trackable shipping service or purchasing shipping insurance for items over $75. We don’t guarantee that we will receive your returned item.

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Late or Missing Refunds

• If you haven’t received a refund within the stated time frame, first check your bank account again.

• Then contact your credit card company; it may take some time before your refund is officially posted.

• If you’ve done all of this and still have not received your refund, please contact us

By using our services, you agree to the terms of this Shipping and Refund Policy. If you have any questions, please contact us.